Alpha Training is committed providing you with quality courses and trainers, and we guarantee that you will be satisfied with your training.
More than 90% of our delegates rate the quality of their training as Very Good or Excellent. To achieve this we continually assess and improve the content and presentation of our courses.
If however you are dissatisfied with any of our training services, then let us know within 14 days of delivery and we will:
- Give you a single point of contact who will investigate your issue within 3 working days
- Work with you to find a solution that meets your original learning objectives
- Aim to achieve a satisfactory resolution within 3 working days
- Where this is not possible we will agree an action plan with you
- If we have failed to meet our high quality standards we will offer you a refund