Course length

1 day

Why come on this course?

This course will help you get up to speed with the Teams app, conversations, chat and meetings. This course is the first of a series of courses concentrating on Microsoft Teams. 

Who is it for?

This course is designed for people who are new to Teams.


  • Experience of using instant messaging.

What will I learn?

By the end of this course you will be able to:

  • Navigate around Microsoft Teams
  • Identify the key components of the app
  • Work with Status and Status Messages
  • Hold a conversation in a channel
  • Use mentions and other conversation options
  • Hold private chats
  • Turn a conversation into a meeting
  • Invite others to the meeting
  • Create a Teams meeting from Teams and Outlook

Course contents

Teams structure and terminology

  • Teams overview
  • App components and purpose
  • Navigation around the app

Working with your status

  • Status indicators
  • Setting status messages

Start a conversation or a chat

  • Conversations in a channel
  • Private chats – what are they and when to use them

Use conversation options

  • Formatting and announcements
  • Mentions
  • Adding graphics
  • Uploading files to a conversation

Set notifications

  • Teams notifications
  • Channel specific notifications

Meet Now from a conversation

  • Turn a conversation into an instant meeting
  • Meetings essentials - options and actions
  • Inviting people to the meeting

Creating a Teams meeting from scratch

  • Scheduling Teams meeting in the Calendar
  • Using Microsoft Outlook to schedule meetings
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