Course length

1 day

Why come on this course?

This course will give you the skills you need to help others develop. You will be able to plan and carry out effective one-to-one coaching/mentoring plans.

Who is it for?

This course is designed for any manager or supervisor who is required to coach a member of their team. Each delegate will be required to prepare and deliver a coaching session lasting 20 minutes. The recommended maximum is 6 delegates.

What will I learn?

By the end of this course you will:

  • Understand the coaching process
  • Identify coaching needs in a variety of different working situations
  • Plan and prepare a coaching session
  • Adapt your coaching style to various learning styles
  • Give constructive feedback
  • Evaluate the effectiveness of your coaching

Course contents

What is Coaching?

  • Definition of coaching as a development tool
  • Identifying appropriate coaching situations

Planning and delivering a Coaching Session

  • Defining the need
  • Key stages of coaching
  • Practical coaching skills
  • Common coaching pitfalls

Giving Feedback

  • Feedback techniques
  • Constructive and objective criticism
  • Handling objectives and obstacles
  • Developing objective observation skills

Measuring the Effectiveness of your Coaching

  • Evaluating the impact on performance
  • Reviewing development plans
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