Course length

1 day

Why come on this course?

A programme is defined as a temporary, flexible organisation created to co-ordinate, direct and oversee the implementation of a set of related projects or activities in order to deliver outcomes and benefits related to the organisations strategic objectives. A thriving PMO that acts as a centre of excellence is at the heart of all successful programmes – this course guides you through its creation and ongoing function.

Who is it for?

This course is designed for potential PMO managers & all administration staff likely to form part of a PMO team.
The recommended maximum is 8 delegates.

What will I learn?

By the end of this course you will have clear visibility of the structure, roles and activities undertaken by a PMO that delivers as a Centre of Excellence.

Proposed programme

Introduction
Programme and objectives
What is a Programme?
Why have a Programme Office?
How to tailor the PMO model to meet organisational needs
PMO Overview – key functions
Roles & responsibilities within PMO

Programme start up
Designated Software
Template & process design
Log creation – Risks, Issues, Change, Lessons learnt
Reporting strategy
Resource planning
Communication planning
Stakeholder management planning
Business case production
Benefits definition
Financials
Configuration set up
Quality process design
Change process design
Risk / Issue process design
Commercial contracts

Programme implementation
Knowledge hub
Governance support
Phase management
Stakeholder engagement / reporting
Reporting
Quality management
Configuration management
Risk, Issue, Change, Lessons Learnt processes and logs
Dealing with issues / escalation processes

Closing
Closure steps
Essential documents

Case study
Review of various PMO models

Evaluation and close
Learning review

Evaluation & close